Product Return Policy
Effective Date:17.02.2025

1. Eligibility for Returns

• Products must be returned within 5 days from the date of delivery.
• The product must be unused, unopened, and in its original packaging.
• Proof of purchase (receipt or order confirmation) is required for all returns.

2. Non-Returnable Items

• Opened or used products.
• Perishable goods, including spices and masala blends that have been opened.
• Items purchased on final sale or with special discounts.

3. Return Process

• To initiate a return, contact our customer support team at  customercare@khadyasastra.in.
• Provide details about the product, order number, and reason for the return.
• Once approved, you will receive return instructions, including the return address.
• Customers are responsible for return shipping costs unless the return is due to our error.

4. Refund Policy

• Refunds will be processed within 5 to 6 business days after we receive and inspect the returned item.
• Refunds will be issued to the original payment method.
• Shipping fees are non-refundable.

5. Damaged or Incorrect Products

• If you receive a damaged or incorrect product, contact us within [Insert Number] days of delivery.
• We will provide a replacement or a full refund at no additional cost.

6. Exchanges

• Exchanges are available only for defective or damaged products.
• Contact us to arrange an exchange, subject to product availability.

7. Contact Us
   For any questions regarding returns, please contact: 

KHADYA SASTRA PRODUCTS

KhadyaSastra@gmail.com

9606060254

By purchasing from us, you agree to this Product Return Policy.